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Status: Open

• Commission form

Status: Open

• Commission form

Terms of service agreement between Service user ("Client") and Service provider ("Artist") for commission of Live2D related models and art ("Work"). By commissioning the Artist, the Client agrees to the following terms.Table of contents
EngagementContent restrictionsTimeline and ProcessRevisionsCommunicationsRights and UsagePayments & FeesCancellations & RefundsConfidentialityindemnificationacceptance1. Engagement
Client provides clear and complete requirements and expectations up front, including reference material for the requested work.Client grants the Artist non-exclusive rights to observe and replicate Clients own character design and reference material provided for the use of the work. Client warrants that the character design and reference material provided to the Artist are legally obtained and authorized for use on the creation of the Work by the client. Client warrants that they have the authority to enter this agreement, be the point of contact and is solely responsible for decisions and approval during the process.Artist strives to perform to the best of their ability in good faith and warrants that Work is entirely original.Artist may use commercially licensed and copyright-free assets and/or tools in the creation of the Work.Artist warrants that they will not use unauthorized material in the creation of the Work.Artist reserves the right to refuse working with a Client for any reason, including content, subject or any other reason and is not required to give a reason to the Client.Artist defines the scope of work, features, price, time, deliverable for the project in a proposal in a format according to the Artist's discretion which may include private message through VGen, Discord, Twitter, Telegram, Google Document or Email. The details set by the Artist must be agreed upon by both parties before the project is started.2. Content Restrictions
Artist will not create content that is offensive, illegal or inappropriate. Specific restrictions include but are not limited to gore, copied styles of other artists, excessive muscles3. Timeline & Process
Work completion require 1 month minimum once payments have been made, and may take up to 7 months depending on each project.Timeline depends on complexity, communication between Client and Artist, and workload.Client should plan launces and streams accordingly.Artist provides progress updates and seeks Client feedback voluntarily.Final deliverables are provided by the Artist using the VGen platform, or Google Drive.If there are any delays or adjustments to the timeline, the Artist will inform the Client.Clients must first agree to delays and amendments to the timeline exceeding 1 month through standard communication channels.Clients have the right to request refunds 2 months after deadlines if Work has not been delivered and there was no agreed upon amendment to the timeline.4. Revisions
One major revision is allowed per item shown to the Client during the process.Once line art has been started only minor revisions are allowed.Additional charges for excessive revisions may be required. Revisions may affect the timeline.5. Communications
Ongoing communication and discussion will occur throughout the project, including work in progress, idea generation and collaboration, situational updates, and more.Communication channels may include Discord, Vgen private messages, Telegram or Twitter private messages according to Artist discretion. Artist response time may vary, up to 72 h in order to provide better or more concrete updates.6. Rights & Usage
a. Artist Rights
The Artist retains copyright, ownership, redistribution and intellectual property rights, which includes but is not limited to displaying, advertising, printing, the Work and work in progress on websites, social media, portfolios, public broadcast channels (i.e. Twitch, YouTube etc.) and more.b. Client Rights
Clients receive exclusive, non-transferable usage rights to the Work for personal use. Refer to Section 6.c. for commercial rights.Client must not edit or modify Work in any way without prior permission from the Artist.Client must not claim Work as their own and must credit Artist using their social tag/username/link at the instance of display of the Work or permanently on their websites, social media profiles, broadcast channels and so on.Personal use means: display on social media accounts for promotional purposes with no direct monetization such as profile pictures, banners, and posts; print and framing in personal spaces; display as part of designs on websites and channels, excluding use in content of these websites or channels.c. Commercial Rights
Commercial rights means usage of Work on streams or any monetized instances, or selling or reselling Work to another party, as a part of any product, or on another platform.Usage of Work for AI (artificial intelligence) tools; platforms or programs, ML (machine learning) tools, platforms or programs; AI or ML training; NFT; blockchain; or other for-profit platforms/purposes, is strictly prohibited.Commercial usage rights are not included unless specified in the commission type or listing on the Artist’s websites (i.e. vtuber models, stream overlays, emotes, and so forth) or as agreed upon.Additional charges will be required for commercial usage if not included, typically 2x of the original cost.7. Payment & Fees
Client pays a 50% downpayment for higher value projects, before any work is started.Invoices, proposal or payment link will be sent to the Client when Artist is ready to begin work. Clients must not send money before these requests for payment from the Artist.Invoices must be paid within 72 hours, or the project may be cancelled.Prices may vary or change depending on complexity, requirements and/or additional requests.Once Work has begun or payments have been made, the Client acknowledges Work and deliverables are digital and there are no physically shipped goods to receive.Client warrants they will not issue chargebacks and the refund policy mentioned below will be followed.8. Cancellations & Refunds
If Client requests cancellation, 50% of project fees may be forfeit if cancelled within 2 days before work starts. A partial to full refund may be provided if there is more than 2 days’ notice.No refunds are possible after work begins unless initiated by the Artist.If Artist cannot complete work or there are delays as detailed in Section 3 for unforeseen reasons, the Client may be eligible for a full refund. If work done up to this point is accepted and used by the Client, the Artist will provide a partial refund only.9. Confidentiality
The Artist and Client acknowledges that information and materials that are provided to either party (including but not limited to personal information, technical information, marketing plans, payment information, or sensitive business information), or are incorporated into the deliverables, that will not be visible to the public shall be considered confidential information and shall not be disclosed to any other party without prior written permission from the owner of this confidential information.10. Indemnification
Client indemnifies Artist against claims, losses, damages, and expenses related to Work usage by the Client, breach by the Client of the Agreement, or third-party claims.If Client's rights are violated or the Work is not delivered as agreed, Artist will work to remedy the situation first.11. Acceptance
Client is 18+ and legally able to commit to an agreement or has a legal guardian to make this agreement on their behalf.Agreement date is upon first inquiry/communication or first transaction.Note: Businesses, agencies, groups and other organizations should contact the Artist to discuss arrangements in more detail.